Privacy policy

Rainbow Sounds Privacy Policy.‚Äč

Business Identity - We are registered under Rainbow Sounds Productions however we also go under the name of Rainbow Sounds for Certain Aspects of our business i.e. Internet Radio.

Personal Data You Provide to Us Via Our Site, Telephone or Email
 – We collect information about you that you voluntarily provide to us when you contact us to learn more about Rainbow Sound Productions, apply for a show slot, join our mailing list or other opportunities you indicate interest in at the time of contact. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our Rainbow Sounds Productions Services, in order to contact you as a potential customer, or respond to a Live Chat Request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the Rainbow Sounds Productions Services. Payment information collected is processed securely by our Payment processor and is not stored in Rainbow Sounds Productions databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.

Other Data We May Collect From You - By using the Rainbow Sounds Productions services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.

Retention Of Your Personal Information – We collect and retain Personal Data submitted to Rainbow Sounds Productions in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.

We may use information for our legitimate interests, namely:

  • To operate the Rainbow Sounds Productions Services.
  • To manage everyday business needs.
  • To analyze or improve the Rainbow Sounds Productions Services or additional products or services.
  • To protect the Rainbow Sounds Productions Services and the rights of Users and others to enforce the terms of the Rainbow Sounds Productions Services.
  • To comply with our obligations, including to comply with all applicable laws and regulations.
  • To send you promotional materials from us or on behalf of our affiliates and business partners if you have consented to the receipt of such materials.

Who Has Access to Your Information Apart from Rainbow Sounds Productions T/A Rainbow Sounds?

Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).

We will not sell or provide your information to third parties for marketing purposes.

Third Party Services Working With Rainbow Sounds Productions

We may pass your information to our third party service providers, or other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example processing payments and App Support). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver a resolution to you inquiry.

Please be reassured that we will not release your information to third parties beyond the Rainbow Sounds network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment system to make donation or purchase Rainbow Sounds Productions T/A Rainbow Sounds merchandise from our online store, your payment is processed by a third party processor, who specializes in the secure online capture and processing of credit/debit card and PayPal transactions. If you have any questions regarding secure transactions, please contact us.